Vision / Details / Create

Our Mission

To add value for our customers through excellence in customer service, stock availability & a wide range of quality products to achieve the best possible result.

Our Vision

To focus on the DETAILS to get things right for our customers and to CREATE a positive & supportive work environment that looks after stakeholder wellbeing as well as encouraging personal development and success at all levels.

VISION - Company Overview

Very best in Customer Service 
Innovation through quality products  
Systems that deliver consistency   
Investment returned with interest 
Online leader 
New Zealand’s most customer focused Electrical Supplier

Details - Customer Focused

Deliver the customer’s request right every time 
Educating customers on our extensive range  
Technology driven brands to add value for our customers 
Application focused solutions 
Inventory based on customer needs  
Listening & learning what the customer does to best serve their needs  
Success through our customer relationships  

Create - Staff Focus

Caring family environment 
Recognise & reward performance & results 
Encourage improving skills & knowledge 
Agree on shared values 
Teamwork is one of our strengths 
Error free is what we all strive to be